The Remote Support Service we recently recieved from Silotech was great. The consultant was very knowledgeable and easy to work with; he also created documentation for me to use in the future. They will be the first company we call if we have any Oracle problems in the future or when we need to upgrade.

Great company, great people, and great service!!!

Thanks,

Shiloy Reinhart
Blue Earth Country

To Whom It May Concern:

I just wanted to let you know how pleased we are with the remote DBA services Silotech provided to us at the Air Force Shared Services Center.

Throughout the duration of the contracted remote support, Silotech kept us on track and informed. Their consultants listened to our requests and suggestions and implemented them into our IT environment.

Silotech was proactive with all·monitoring and support of our systems and was eager to assist us with all of our issues, even the ones not covered under our contract. When we had the requirement and requested Silotech provide on-site support for our upgrades, they never questioned it and supported our needs effortlessly.

Our environment has improved and there have been many benefits that we have reaped by having Silotech Group for our support and services. By keeping up-to-date on current trends and providing additional insight along the way, we have continued to better our ever changing environment.

We benefited from the 24X7 support to allow our employees a normal work week. Silotech provided us dedicated resources and their extreme level of expertise they brought to the table was instrumental in our architecture, upgrades and daily support.

Thanks for your continued energy and creativity Silotech.

Sincerely,

To Whom It May Concern:

Silotech Group has provided Onsite support, Remote ApplicationsDBA, and UNIX Administration and Services to Peace Corps from 2003 through 2008. This support has included an Oracle E-Business Suite 11.5.7 implementation as well as Database, Discoverer, server, SAN, and Application upgrades to current releases.

Remote Support Services from Silotech Group were a great way for us to leverage every Sr. level Application DBA resources to compliment our staff. Silotech staff performed after hours cloning, recovery testing, and upgrades were instrumental in allowing us to maintain application availability during core service hours.

Silotech's support staff was responsive amd professional during the 5 years they serviced the Peace Corps.

I would recommend Silotech Group as a company for Oracle E-Business, Database, and UNIX administration for on-site support and/or remote support services.

Sincerely,

Charles Kemp

To Whom It May Concern:

This letter is written to express our complete satisfaction with the services providedby Silotech Group in providing remote services in support of Oracle E business suite and Oracle Database Administration DBA support for Alcoa EES.

Silotech provide24/7 support to the entire Oracle Application stack as well as our Data Warehouse. This expert support allowed our internal team to concentrate on·other tasks at hand and gave them the opportunity to take time off without issue.

The services of Silotech Group were provided in a professional manner, within predetermined time constraints, for a very reasonable fee. The principals of Silotech Group provided·an array of alternatives·and proposals from which to choose throughout the upgrade and continuation support process which made·the resulting environment customized to our particular needs.

We have recieved numerous complements from employees and customers Alcoa who utilize Oracle E-Business Suite and who appreciate the maximum availibilty of the supported systems. We intend to continue our support relationship with Silotech Group as support and enhancements to our Oracle E-Business Suite and Datatbase are essential.

Silotech Group has provided a lasting impression with Alcoa EES.